This section is designed to help staff understand and choose which communication tool is best for different scenarios. Whilst staff may be working remotely, it is vital to remember that being successful usually hinges upon continued, effective communication.
Queen Mary encourages individuals to take reasonable actions to maintain a balance between their wellbeing and their ability to carry out their duties. Working remotely can disrupt work-life balance. Various actions can mitigate this. One suggestion is to keep work and personal communication separate. It is an individual choice to share personal contact details and this choice must be respected.
This section runs though different work communication scenarios and suggests tools which can help support how these communications can be undertaken. Preference in the usage of the tools will vary. Ultimately each manager, in conjunction with their staff member, should use the tools that best suit their teams.